Privacy Policy

1. Introduction and Data Controller Information

orynthalvesio ("we", "us", or "our") is committed to protecting your privacy and ensuring transparent handling of your personal data. We operate as the data controller for all personal information collected through our financial education platform at orynthalvesio.com.

Our registered office is located at 49 Heaton Rd, Newcastle upon Tyne NE6 5HE, United Kingdom. For all privacy-related inquiries, you can contact us at info@orynthalvesio.com or +447402504687.

2. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, phone number, postal address when you register for our financial education programs
• Educational Progress Data: Course completion status, assessment results, learning preferences, and study patterns
• Communication Records: Messages sent through our platform, support tickets, and correspondence with our education advisors
• Payment Information: Billing address and transaction history (payment card details are processed by our secure payment processor and not stored by us)
• Professional Background: Work experience, educational background, and career goals when relevant to program selection

Automatically Collected Information

• Technical Data: IP address, browser type, device information, operating system, and connection details
• Usage Analytics: Pages visited, time spent on platform, click patterns, and feature utilization
• Performance Metrics: Platform loading times, error reports, and system performance data
• Location Data: General geographic location based on IP address for service optimization

3. Legal Bases for Processing

We process your personal data based on the following legal grounds under UK GDPR:

4. How We Use Your Information

Service Delivery

We use your personal information primarily to deliver our financial education services effectively. This includes managing your account access, tracking your learning progress, providing personalized recommendations, and ensuring you receive appropriate support throughout your educational journey.

Communication and Support

Your contact information enables us to respond to inquiries, provide technical support, send important service updates, and communicate changes to our programs. We may also use this information to gather feedback about your learning experience and suggest relevant additional resources.

Platform Enhancement

We analyze usage patterns and performance data to improve our platform functionality, develop new educational content, optimize user experience, and identify technical issues that require resolution.

5. Information Sharing and Disclosure

Service Providers

We work with carefully selected third-party service providers who assist in delivering our educational platform. These include cloud hosting providers, payment processors, email service providers, and analytics tools. All service providers are bound by strict confidentiality agreements and data processing agreements that ensure your information is protected according to UK data protection standards.

Legal Requirements

We may disclose your information when required by law, court order, or governmental regulation. This includes cooperation with law enforcement agencies, regulatory bodies, or other authorities when legally obligated to do so.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of the business transaction. We would notify affected users and ensure continued protection of personal data under applicable privacy laws.

6. Your Data Protection Rights

Exercising Your Rights

To exercise any of these rights, contact us at info@orynthalvesio.com with your full name, registered email address, and specific details about your request. We'll respond within one month of receiving your request, though complex requests may take up to three months with appropriate notification.

If you're unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.

7. Data Security and Protection

We implement comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:

• Encryption: All data transmissions are encrypted using TLS 1.2 or higher, and sensitive data is encrypted at rest using AES-256 encryption
• Access Controls: Strict authentication and authorization protocols limit data access to authorized personnel only
• Regular Monitoring: Continuous security monitoring and logging to detect and respond to potential threats
• Staff Training: Regular data protection and security awareness training for all employees handling personal data
• Vendor Management: Due diligence and ongoing monitoring of third-party service providers' security practices
• Incident Response: Established procedures for responding to and reporting data breaches within 72 hours when required

While we maintain industry-standard security measures, no system is completely secure. We encourage users to protect their account credentials and report any suspicious activity immediately.

8. Data Retention and Deletion

Retention Periods

We retain personal data only as long as necessary for the purposes outlined in this privacy policy or as required by applicable law:

• Active Account Data: Retained while your account remains active and for up to 2 years after account closure
• Educational Records: Maintained for up to 7 years after course completion to provide transcripts and verify qualifications
• Financial Records: Kept for 6 years after the last transaction to comply with UK tax and accounting requirements
• Communication Records: Stored for up to 3 years for quality assurance and dispute resolution purposes
• Technical Logs: Automatically deleted after 12 months unless required for security investigations

Deletion Procedures

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard methods. You can request earlier deletion of your data by exercising your right to erasure, subject to any legal requirements that mandate longer retention periods.

9. International Data Transfers

While we primarily process data within the United Kingdom, some of our service providers may transfer data internationally. When such transfers occur, we ensure appropriate safeguards are in place:

• Transfers to countries with adequacy decisions from the UK government
• Standard Contractual Clauses approved by UK authorities
• Binding Corporate Rules for multinational service providers
• Other appropriate safeguards as recognized under UK data protection law

We regularly review and update these safeguards to ensure continued protection of your personal data in all international transfers.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze platform performance, and provide personalized content. We categorize cookies as follows:

• Essential Cookies: Required for platform functionality, security, and user authentication
• Performance Cookies: Help us analyze how users interact with our platform to improve services
• Functional Cookies: Remember your preferences and settings to personalize your experience
• Analytics Cookies: Provide insights into user behavior and platform usage patterns

You can manage cookie preferences through your browser settings or our cookie consent management system. Note that disabling essential cookies may affect platform functionality.

11. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-platform notifications for active users

Continued use of our services after policy changes constitutes acceptance of the updated terms. We encourage regular review of this privacy policy to stay informed about how we protect your information.